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The Mediation Role of Unmet Need in Healthcare Providers’ Support for Diabetes


  • College of Nursing, Chungnam National University, 266 Munwha-ro Jung-gu, Daejeon, 301-747, Korea, Republic of


Objectives: The present study examined the role of unmet social support needs on the relationship between health care providers’ communication efforts and self-efficacy among patients with diabetes. Methods/Statistical Analysis: Patients with diabetes, who were outpatients from an endocrinology department at C University Hospital, participated in a cross-sectional survey. A total 303 patients were enrolled and assessed. Descriptive statistics, Pearson’s correlations, and Structural Equation Modeling (SEM) analyses were performed. Findings: Results showed that interpersonal care processes with health care providers was significantly correlated with diabetes self-efficacy. Unmet needs in terms of health care providers’ support was also significantly and negatively correlated with interpersonal care processes and diabetes self-efficacy. SEM results revealed that unmet needs regarding health care providers’ support mediated the relationship between interpersonal care processes and diabetes self-efficacy. Improvements/ Applications: Therefore, diabetes self-efficacy is likely enhanced when interpersonal care processes include adequate communication between providers and patients, which in turn boosts support for patients with diabetes.


Health Care Provider, Interpersonal Process, Mediation Analysis, Self-efficacy, Support.

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