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A Study to Identify the Best Predictor of Organizational Commitment in Hotel Industry


  • School of Business, Lovely Professional University, Phagwara – 144411, Punjab, India


In the present era, the fundamental need of an organization is agility, responsiveness, innovation, efficiency and execution for sustainable competitive advantage. It is here that job satisfaction, employee empowerment and organizational commitment can help organizations to develop up to their fullest capacity. This paper identifies the best predictor of Organizational Commitment in hotel industry, where Organizational Commitment has been taken as dependent variable and Job Satisfaction and Employee Empowerment has been taken as independent variables.The data was collected by standardized questionnaire which is developed by Salazaar, (2000)) with 200 front-office employees working at 5 Star Hotels in Northern India. The study found that Job Satisfaction has been the best predictor of Organizational Commitment among the two variables- Employee Empowerment and Job Satisfaction. The results revealed that the predictor variables, Employee Empowerment and Job Satisfaction, both account for a little variance in Organizational Commitment.


Employee Empowerment and Job Satisfaction, Organizational Commitment

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