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Theoretical Framework Formation for e-government Services Evaluation: Case Study of Federal Republic of Nigeria


  • Faculty of Computer and Information Technology, Department of Computer Science, Al-Madinah International and Collage of Applied Medical Sciences, Basic Sciences Department, Malaysia


Objectives: Throughout the e-government services adoption and evaluation several frameworks have been developed;however, there is a need to go further into combining several model and theories in creating these frameworks.Methods/Statistical Analysis: The research aims to develop an effective framework that will be best use in the nation to effectively evaluate the e-government services. In addition to that the research model is hereby created, the importance of this is to have the generate systematicand comprehensive approach with regards to e-government services frameworks by looking in to some multiple parameters which will be used to reduces the gap in this field.Findings:This paper investigated few key element of the e-government services evaluation theoretical framework development, based on the federal republic of Nigeria’s scenario. This research goes deep in to the theoretical framework formation and e-government services and its evaluations especially in the developed countries.Application/Improvements:Considering the progress in this research, much have been done to formulate the theoretical framework for evaluating the e-government services in the Federal Republic of Nigeria, this can be used widely in the African nations considering a minimum customization.


Acceptance, e-government, Evaluation, Framework, Model, Services, Technology, Theoretical.

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