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Management of Quality of Higher Education


  • Kazakh University of Economy, Finance and International Trade, Almaty, 010005, Republic of Kazakhstan


Background/Objectives: Available education quality management models are not efficient due to the rapid development of science and technology. Implementation of a mixed evaluation system, involvement of all members of the educational process into competition formation will allow establishing competitive conditions for the trainers. Methods/Statistical Analysis: The ability to choose a subject and a teacher is a natural way of screening out weak research assistants and, consequently, is a way to improve the quality of education. The combination of autonomous and external regulators for managing the quality of education is possible only in the case when there will be no boundary between them. For the purposes of our experiment we used anonymous evaluation by collecting subjective opinions of the students who are direct recipients of educational services. We also assessed the recipients themselves and indirectly the trainers using the method of analysis of final creative works. The analysis was performed by an independent expert commission of a public regulator. Findings: Group evaluation of results: Teaching of less successful students by the leaders, strive for leadership is an important aspect which is actively implemented within Bologna system of education and that is an essential part of modern teaching philosophy. Integrated approach to obtaining knowledge of high quality will enable to provide basic training for future specialists that is in full compliance with labor markets requirements. Our experiment may serve as an empirical part of the given research. We applied the system of competitive loyal management of the higher education quality. Our experiment proved the efficiency and validity of the offered theory about organization of the system of managing the quality of education. Significant improvement of students’ performance, better motivation of both the trainers and the students are the critical factors for developing modern science. Applications/Improvements: The proposed model is based on Bologna educational system and implies the ways of modernization which are not costly and do not require changes in education. It justifies flexibility and efficiency of the model not only on the stage of implementation but also in the process of its application.


Accreditation, Competitiveness, Evaluating Criteria, Higher Education, Quality of Education

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