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Relation Research on Job Demand-Control-Support, Work-Leisure Conflict, Quality of Life in Tourism Employee’s


  • Department of Tourism Management, Gwang-Ju Women’s University, Korea
  • Department of Tourism Management, Jeon-Ju University, Korea


Background/Objectives: The purpose of this research is to provide a way of improving the quality of life for workers in tourism field by finding out the effect relation among job demand, job control, leisure activities and work-leisure conflict and between work-leisure conflict and quality of life. Methods/Statistical Analysis: This research investigates workers in hotel, tourism, aviation and food-service fields. Plus, for corroborative evidence analysis, SPSS for win 20.0 is utilized and frequency, reliance, a cause and recurrence analysis are conducted so as to support this research. Findings: At first, the fact that there are few researches penetrating into work-leisure conflict and even it is never dealt in Korea gives a great significance. Further, it can be more worthy in that this research is performed apposite to domestic circumstance in Korea. At second fundamental with the previous research, as the verification result of work-leisure validity, 3 factors such as time conflict, strain conflict and fatigue conflict can be extracted. In the case of fatigue conflict, though the other factors are dealt in the previous researches, but it is unique one extracted in this research. It can demonstrate that it is necessary to distinguish fatigue conflict in the work-leisure conflict. At third, as researched, it is true that job environment affects workleisure conflict. At, fourth, it is shown that strain conflict and fatigue conflict of work-leisure conflict affect the quality of life. Application/Improvements: The author expects that the concept of work-leisure conflict focused on this study can be cited in many fields of the social sciences such as women’s studies, human rights, management, sociology and psychology.


Job Demand-Control-Support, Quality of Life, Tourism Employee’s, Work-Leisure Conflict

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